Privacy Policy
Effective Date: 2026
AltDesk (“we”, “us”, or “our”) operates the website https://altdesk.shop (the “Site”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our Site.
1. Information We Collect
We collect personal data that you voluntarily provide when placing an order or contacting customer support, including your name, email address, shipping address, phone number, and payment-related billing information. We also automatically collect standard internet log data, device information, browser type, IP address, and browsing behavior through cookies and similar tracking technologies to improve your shopping experience.
2. How We Use Your Information
We use your personal data to process and fulfill orders, arrange shipping and delivery, send order updates and confirmation emails, provide customer support, resolve disputes, prevent fraudulent transactions, optimize website functionality, and comply with legal obligations.
3. Cookies & Tracking
Our Site uses cookies to remember user preferences, analyze website traffic, and deliver personalized content. You may disable cookies through your browser settings at any time; however, disabling cookies may affect certain website functions and checkout processes.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties for commercial purposes. We may share necessary data with trusted service providers who assist our business operations, including payment processors, shipping carriers, and website hosting providers, all of whom are bound by data protection obligations.
5. Data Security
We implement standard technical and administrative security measures to protect your personal data from unauthorized access, modification, disclosure, or loss. However, no internet transmission or electronic storage method is completely secure.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data stored on our system. You may submit a request by contacting our support team.
7. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at support@altdesk.shop.